Delivery and return
You want to try on at home in peace and see directly whether the new shoes fit your outfit? Then you are right here. Should there be a longer delivery time, you will of course be informed personally. And if the shoes do not fit you, you have the option of a free return within one month!
The shipping costs
THE SHIPPING COSTS
Our shipping costs depend on the country of delivery:
| Delivery country | Delivery costs in EURO |
| Germany | 4,99 |
Austria/Belgium/Luxembourg/Netherlands/Italy/ Poland/Slovakia/Spain Bulgaria/France/Denmark/Estonia/Croatia/ Monaco/Romania/Sweden/Slovenia | 6,99 |
Czech Republic/Hungary/Finland/Latvia Greece/Lithuania/Portugal/ | 6,99 |
Ireland | 9,99 |
Shipping to Switzerland possible
Order in our shop and receive your goods after only 2-3 days at your doorstep in Switzerland. More information about our partner meineinkauf.ch you can obtain under:
The delivery
Unless otherwise specified in the respective offer, the delivery of the goods in the domestic market (Germany) within 3-5 working days, for foreign deliveries within 5 - 7 working days after the conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Note that there is no shipping on weekends and holidays, and no delivery on sundays and holidays. You decide where the package will be delivered.
Returns
Want to return something? Here’s our address:
Josef Seibel Schuhfabrik GmbH
Gebrüder-Seibel-Str.
7–9 76846 Hauenstein
For free returns, please note the following:
- Please return only unused and undamaged items.
- You received your DHL return label with the shipping confirmation by email.
- Didn’t get a label? Just contact us:
Phone: +49 6392 9221300
Email: shop@josef-seibel.de
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