FAQ
For the most part, we refer here to the retail trade. Exceptions are only some models that are also not available in retail. Just contact us for more info.
You can request the DHL return bill from us by telephone and by e-mail or you can print out the return bill easily and conveniently via the following link https://www.josef-seibel.de/en/service/delivery-return/
Reservation is not unfortunately possible.
Simply sign up for our size alarm clock and be informed as soon as your desired model is available again.
We offer a one-month right of withdrawal.
Is this a price mistake? Unfortunately, no. Because in plus sizes from size 47 (men) and 44 (women) there is simply more material inside.
No, you have 30 days after receiving the goods to pay the invoice amount.
We are required by law to inform you about our General Terms and Conditions (GTC) and the cancellation policy. We will send this information to your e-mail address.
Regardless of the country of production, our articles are manufactured according to German and European legal requirements. In addition, of course, the material suppliers as well as the manufacturing companies confirm in writing to us that the production is carried out according to ethical principles in addition to legal requirements.