Delivery and return

You want to try on at home in peace and see directly whether the new shoes fit your outfit? Then you are right here. Should there be a longer delivery time, you will of course be informed personally. And if the shoes do not fit you, you have the option of a free return within one month!

The shipping costs


Our shipping costs depend on the country of delivery:

Delivery country Delivery costs in EURO
Germany 4,99






Czech Republic/Hungary/Finland/Latvia






Shipping to Switzerland possible

Order in our shop and receive your goods after only 2-3 days at your doorstep in Switzerland. More information about our partner you can obtain under:

The delivery

Unless otherwise specified in the respective offer, the delivery of the goods in the domestic market (Germany) within 3-5 working days, for foreign deliveries within 5 - 7 working days after the conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).

Note that there is no shipping on weekends and holidays, and no delivery on sundays and holidays. You decide where the package will be delivered.

The return

For free return, please note the following:

  • Generate a free DHL parcel label via our returns portal by entering your data there. Use for this your order number of the return bill:
  • You are also welcome to return your return to this address: Josef Seibel Schuhfabrik GmbH, Gebrüder-Seibel-Str. 7-9, 76846 Hauenstein, Germany

If you need to send a return from abroad, please contact us at or by phone under +49 6392 9221300.