Delivery and return
You want to try on at home in peace and see directly whether the new shoes fit your outfit? Then you are right here. Should there be a longer delivery time, you will of course be informed personally. And if the shoes do not fit you, you have the option of a free return within one month!
The shipping costs
Our shipping costs depend on the order value and the country of delivery:
|Delivery country||until 49,99 EURO||from 50,00 EURO|
|Germany & Austria||3,99||0,00|
Unless otherwise specified in the respective offer, the delivery of the goods in the domestic market (Germany) within 3-5 working days, for foreign deliveries within 5 - 7 working days after the conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Note that there is no shipping on weekends and holidays, and no delivery on sundays and holidays. You decide where the package will be delivered.
For free return, please note the following:
- Generate a free DHL parcel label via our returns portal by entering your data there. Use for this your order number of the return bill:
- You are also welcome to return your return to this address: Josef Seibel Schuhfabrik GmbH, Gebrüder-Seibel-Str. 7-9, 76846 Hauenstein, Germany
If you need to send a return from abroad, please contact us at email@example.com or by phone under +49 6392 9221300.